Privacy Policy

Last Updated: September 29, 2026

At Rustaan, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or interact with our brand.

This Privacy Policy explains how Rustaan collects, uses, stores, and protects your information when you use our website and services.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Rustaan, we may collect information such as:

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order and purchase details

• Payment and transaction information

• Account information, if you create an account

• Information you provide when contacting customer support

• Website usage and browsing information

• Device, browser, IP address, and technical information

We only request information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Deliver your purchases to you

• Confirm and communicate information about your orders

• Process payments

• Provide customer support

• Respond to your questions and requests

• Manage your account

• Improve our website, products, and services

• Prevent fraud, misuse, and unauthorized activity

• Send promotional communications where permitted and where you have provided appropriate consent

• Maintain business, accounting, and legal records

• Comply with applicable legal requirements

3. Payment Information

When you make a purchase, your payment information may be processed by third-party payment providers.

Rustaan does not necessarily store complete payment card details on its own systems. Payment information may be handled directly by the payment provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep items in your shopping cart

• Remember certain preferences

• Understand how visitors use our website

• Improve website performance

• Measure marketing and advertising effectiveness

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Information Sharing

Rustaan does not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business and provide our services. These may include:

• Payment processors

• Shipping and courier companies

• Website and e-commerce service providers

• Technology and hosting providers

• Analytics and marketing service providers

• Customer-support service providers

• Professional advisers or authorities where required by law

These parties may only receive information reasonably necessary for the service they provide or as otherwise permitted by applicable law.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform used to sell our products and process online orders.

Information submitted through our website may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

7. Marketing Communications

If you choose to subscribe to Rustaan's promotional communications, we may use your email address or other contact information to send you updates about products, collections, offers, launches, or other brand communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Complete and maintain records of transactions

• Resolve disputes

• Prevent fraud

• Meet accounting, legal, and regulatory obligations

• Fulfill other legitimate business purposes

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or other services.

Rustaan is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Children's Privacy

Our website is not intended for children to provide personal information without appropriate supervision or authorization.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, including the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where processing is based on consent

• Opt out of certain promotional communications

To make a privacy-related request, please contact us using the information below.

13. Changes to This Privacy Policy

Rustaan may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how Rustaan handles your information, please contact us: